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Privacy Policy

Welcome to Castream. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

Information We Collect

  • Facebook Page ID and Page information (if you connect a Facebook Page)
  • YouTube Channel ID and basic profile information (if you connect a YouTube account)
  • RTMP destination URLs and stream keys (if you manually add custom RTMP destinations)
  • Access tokens to allow live streaming and account linking
  • Basic profile information (name, profile picture) from connected platforms

How We Use Your Information

  • Authenticate and link your accounts (Facebook, YouTube, or custom RTMP)
  • Set up and manage live streams across multiple platforms
  • Display relevant user data within your account dashboard

We do not sell or share your information with third parties.

Data Deletion

You may request deletion of your data at any time by following the instructions on our User Data Deletion page. We will delete your data within 7 business days after receiving a valid request.

Data Protection and Security

We take the protection of your data seriously. All sensitive data accessed through connected platforms, including your YouTube and Facebook account information, is:

  • Transmitted securely over HTTPS using TLS encryption
  • Stored with encryption at rest using modern industry standards
  • Restricted to authorized services and infrastructure within Castream

We do not sell, rent, or share your personal data with any third parties. Data is used solely to power features like live streaming, destination linking, and dashboard visibility. You can revoke access to your connected accounts at any time via your Google or Facebook settings.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the app or website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@castream.io.